Contact centers in the US alone spent
over $10.2B1 on caller authentication while
suffering through $14B1 worth of fraud
Analysts predict that digital businesses providing great
customer experience during identity corroboration will
earn 20% more revenue than comparable businesses with
With ransomware continuing to fuel a massive surge in illicit profits, some experts have been calling on governments to launch offensive hacking teams to target cybercrime cartels. They're also calling for a review of cyber insurance payouts being used to fund ransoms.
Good news on the cybercrime front: "Cryptocurrency-related crime fell significantly in 2020," compared to 2019, reports blockchain analysis firm Chainalysis. Unfortunately, in the same timeframe, ransomware profits surged 311%, stoking calls for a crackdown on ransom payments.
Privacy watchdogs in Europe have imposed fines totaling more than $330 million since the EU's General Data Protection Regulation went into full effect in May 2018, according to law firm DLA Piper. Over the past year, regulators received 121,000 data breach notifications, up 19% from the year before.
The Scottish Environment Protection Agency says a ransomware attack last month continues to cause serious outages and warns that ransom-demanding attackers also stole some data. The Conti ransomware-as-a-service operation has claimed credit for the attack and begun to leak the stolen data.
An investigation at the U.S. Treasury Department has found that it suffered a "significant" breach as a result of the SolarWinds Orion supply chain attack, a top Democrat on the Senate Finance Committee reports. Meanwhile President-elect Joe Biden said of the attack: "I promise you, there will be a response."
Hackers who infiltrated government and business networks via a stealthy backdoor added to SolarWinds' Orion software appear to have focused on only the most high-value targets, leading to about 50 organizations being "genuinely impacted," says FireEye CEO Kevin Mandia.
New Extended Detection and Response (XDR) solutions were built to unify multiple prevention, detection and response technologies into a single platform to provide comprehensive visibility and protection. As cyber-threats become more sophisticated and niche protection solutions remain frustratingly disconnected, a...
The U.K. is moving to improve its ability to combat online attacks via the establishment of an information warfare network named @HutEighteen. The move, announced by the Defense Academy of the United Kingdom, follows fresh EU sanctions against nation-state hackers and the U.K. standing up a National Cyber Force.
Security experts are urging organizations to patch a newly revealed serious flaw in Microsoft SharePoint as quickly as possible because proof-of-concept exploit code is already available. The U.K.'s National Cyber Security Center warns that hackers frequently target fresh SharePoint flaws.
Ransomware attacks remain the top cyber-enabled threat seen by law enforcement. But phishing, business email compromises and other types of fraud - many now using a COVID-19 theme - also loom large, Europol warns in its latest Internet Organized Crime Threat Assessment.
As organizations pursue digital transformation initiatives and embrace more cloud services, data and workloads no longer exist in easily demarcated, on-premises private data centers.
In this more cloud-centric world, organizations must now safeguard employees and data, no matter their location. To do so, enterprises...
What's one of the worst things that can happen during a pandemic? The answer is anything that gives people less reason to trust in their public health system to handle the crisis. Enter a data breach that has exposed personal information for everyone who's ever tested positive for the disease in Wales.
The world of third-party risk management is rapidly changing. Each day, organizations like yours face new security, privacy, and compliance threats when working with third parties. The good news is there are world-class teams around the world that are paving the way with new best practices for the next generation of...
Recent hacking incidents, including one targeting Twitter, are raising awareness of the importance of privileged access management, says David Boda, group head of information security for Camelot Group, operator of the U.K. National Lottery. He describes PAM best practices.