This webinar will provide leaders inside and outside of contact centers with actionable recommendations and proven strategies to keep your organization and its' teams moving forward in our rapidly changing world.
Greg van der Gaast, head of information security at the University of Salford in the United Kingdom, has strong opinions on why some security investments aren't reaping maximum benefits. "We are addressing problems too far downstream," he says.
Many ransomware gangs hell-bent on seeing a criminal payday have now added data exfiltration to their shakedown arsenal. Gangs' extortion play: Pay us, or we'll dump stolen data. One massive takeaway is that increasingly, ransomware outbreaks also are data breaches, thus triggering breach notification rules.
Organizations deploying deception technology must make sure to integrate it with other technologies to reap the full benefits of intrusion alerts, says Anuj Tewari, global CISO at IT Services HCL Technologies.
Britain's failure to contain COVID-19 - despite Prime Minister Boris Johnson promising a "world-beating" effort - now includes a failed digital contact-tracing app. A new version, built to work with Apple and Google APIs, may be released by winter. Really, what's the rush?
How have the cybersecurity challenges facing healthcare organizations changed during the COVID-19 pandemic? And how are organizations responding? Information Security Media Group's Healthcare Cybersecurity Virtual Summit, to be held on June 9 and replayed June 10 and 11, will provide insights.
Corporate culture can have a big impact on an organization's ability to achieve cybersecurity objectives, says Jessica Barker, chair of ClubCISO, a private members forum for European information security leaders, who provides insights on gauging an organization's security maturity.
In the current work-at-home environment, keeping the workforce educated about critical cybersecurity practices requires "short, sharp bursts of education" that offer compelling messages, says Vicki Gavin, a former CISO who now serves as a cyber education consultant.
In honor of World Password Day, here's a task for every organization that uses remote desktop protocol: Ensure that all of your organization's internet-facing RDP ports have a password - and that it's complex and unique.
Despite the need to battle COVID-19, several nations' in-development digital contact-tracing apps are already dogged by security and privacy concerns. Whether enough users will ever trust these apps to make them effective remains a major question. Is it too late to get more projects back on track?
In the age of COVID-19 - when staying as close to home as possible and trying to avoid touching anything in public that might spread coronavirus is the new normal - cash is out, and "contactless" payments are in, if you're lucky enough to be able to use them.
As countries pursue national 5G rollouts, an unwanted security challenge has intensified: Some extremists have been vandalizing or even firebombing transmitter masts, driven by conspiracy theories suggesting not only that 5G poses a public health risk, but that it also helps cause COVID-19.
Can you "big tech" a way out of a pandemic? Many governments around the world are trying, and Australia is joining the herd with a contact tracing app. But Australia has a splotchy record of large government tech projects, including in health, that may result in low voluntary adoption of an app.