What are Customers Looking For? Frictionless and Secure Omni-Channel Experiences

What are Customers Looking For? Frictionless and Secure Omni-Channel Experiences

Customer engagement is an important metric for success, but just how important is it? To find out, Okta surveyed 100 engineering executives from enterprise organizations, and learned that today’s customers expect technology to be fast, frictionless, omni-channel, and secure.

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